Lumenyn Video Player privacy policy
This policy explains how Lumenyn Video Player (com.lumenyn.videoplayer) handles your data. It is part of the Lumenyn privacy policy.
Who we are
Lumenyn Ltd (company number 17554200, registered office 50 The Nettlefolds, Hadley, Telford, England, TF1 5PF) makes the Lumenyn apps and is the data controller. Contact: [email protected].
In short
- No account, no sign-in and no analytics of our own. Your videos never leave your phone.
- The free version shows ads from Google AdMob. In the UK, EEA and Switzerland we ask for your consent first.
- The Pro unlock is a one-time Google Play purchase. We never see your card details.
In this app
Lumenyn Video Player
- Reads the videos on your phone to show the gallery and play them. Nothing is uploaded.
- Shows AdMob ads unless you buy the one-off Pro unlock through Google Play.
Services we use
Advertising (Google AdMob and consent)
Free versions show ads from Google AdMob. AdMob may collect your device's advertising ID, IP address, approximate location from IP, device and app information, and ad interactions, to show, measure and limit ads and prevent fraud. In the UK, EEA and Switzerland we ask for your consent first using Google's User Messaging Platform; you can change your choice at any time in Settings › Privacy options. You can also reset or delete your advertising ID in your phone's settings. Pro users don't see ads. See how Google uses data from partner apps.
Purchases (Google Play Billing)
Subscriptions and purchases go through Google Play. Google processes your payment. We receive only a purchase token and status so the app can unlock Pro. See Google's privacy policy.
Crash logs
If an app crashes, a log is saved on your phone. It is only sent to us if you choose to share it, for example by email from Settings › Help. It contains technical details (device model, Android version, app version, error trace) and no videos.
Legal basis (UK GDPR)
Ad personalisation: your consent. Purchases and core app functions: performing our contract with you. Fraud prevention and crash diagnosis you share: our legitimate interests.
Keeping and deleting data
We hold no account data. Shared crash logs and support emails are kept for up to 12 months, then deleted. To delete app data, uninstall the app or clear its storage. See Delete your data.
Children
Our video apps aren't directed at children under 13. Lumenyn Fit is for adults aged 18 and over.
Your rights
You can ask to access, correct or delete personal data we hold, or object to processing, by emailing [email protected]. You can also complain to the Information Commissioner's Office (ico.org.uk).
Changes
We'll update this page and the date above if anything changes.